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Bernice’s Bakery Job Opportunities.
Wholesale Manager – Oversee and grow our Wholesale Program
- Hire, train, manage, review, promote, discipline, and motivate delivery and Office Stocking Personnel.
- Be the Manager on Duty: Conduct the Circle of Support whenever you go upstairs.
- Problem-solve daily concerns, questions, and issues regarding wholesale deliveries to our wholesale clients. This includes, product quality, display maintenance, vehicle maintenance, bin maintenance, rolling rack maintenance, communication with clientele, placard accuracy and production, and meeting time expectations established between Bernice’s Bakery and the wholesale client.
- Be able and available to deliver wholesale products on any given day. If a route driver is unable to work and cover their shift, it lands on the WS Manager.
- Invoice WS Clients via Route Star & QuickBooks, track “Returns” and forecast pars. Use the information from these tracking forms to establish and implement daily wholesale pars for wholesale clients. Print and distribute par quantities /packing slips for all production teams.
- Work directly with wholesale customer determine a product profile specific to their customer base. Provide wholesale customers with appropriate ingredient lists, signage, and product shelf-life information as well as an accounts record sheet that specifies invoicing, billing, and turn-around for receipt of payment.
- Ensure that Bernice’s product complies with all FDA regulations. If necessary, send products to national lab for testing. This includes detailed explanation of production, cooling, storage, distribution, delivery and displaying of product procedures.
- Respond to all new account inquiries.
- Solicit new wholesale clients with an eye towards maximizing production capacity in departments.
- Communicate with current clients regularly to determine customer satisfaction, changing needs, increased efficiency opportunities, and changes in product selection.
- Regularly evaluate all aspects of wholesale customer service for increased efficiencies (delivery procedures, product packaging and labeling, invoicing, inventory tracking, par development, returns processing, etc.).
- Implement changes as needed to increase efficiency.
- Manage the ordering of Office Supplies
- Print all Wholesale Labels (or delegate to Office Stocking Personnel)
Bernice’s Delivery
- Problem-solve daily concerns, questions, and issues regarding deliveries to customers and WS clients.
- Deliver Bernice’s product to customers when a delivery employee is not available or when drivers need assistance (including All major holidays)
- Package any “shipping” orders and send out via UPS.
Supply Acquisition
- Facilitate the acquisition of bakery supplies that are not delivered directly to the bakery by our prominent suppliers these include:
- Costco Supplies
- Liquor supplies
- Purchases from Butterfly Herbs, Orange Street Food Farm, Good Food Store, Ace Hardware, etc.
- Receive and FIFO product from B&R, UNFI, Topp, QFD, Webstaurant, Lindar, when needed.
- Order, Receive and FIFO all packaging products that we use on IH and WS products.
Team Lead Meetings and Manager Meetings
- Participate, facilitate, communicate, and never be late for weekly and/or monthly meetings
- Represent your direct reports as well as other personnel to management team
- Problem solve any scheduling conflicts with other managers
- Bring ideas for improvement to group
- Share “celebrations” and “wins” with the group as they pertain to your area as well as the bakery as a whole
- Serve as Donations Coordinator once trained on all other duties
- Other duties as assigned during meetings
Expectations and Responsibilities
- Work 40 hours per week (some overtime and/or flex scheduling is required of managers)
- Represent Bernice’s to all employees and customers in a positive and professional manner
- Maintain Confidentiality at all time
- Be organized. Plan ahead. Ask clarifying questions.
- Adopt a “Constant Improvement” mindset
- Communicate, communicate, communicate
- Possess the ability to work independently as well as within a team dynamic
- Assist other managers in covering shifts when needed (especially counter)
Typical Shift Time:
Tuesday-Saturday
6:00 am – 2:00 pm
Direct Supervisor: Bakery Owner
JOB SUMMARY:
The Cake Team Manager is a professional member of the Bernice’s management team. Responsibilities include but are not limited to: Lead, motive and inspire all members of our cake team to produce high quality baked goods while also fostering a sense of community and harmony among all employees each and every day.
Your skill in baking high-quality desserts should be matched by your ability to schedule, provide growth goals, and hold accountable your staff of 17 people.
The ideal candidate will be well-versed in culinary arts with a passion for sweet and delicious creations, must possess exemplary oral and written skills including customer service, service recovery as well as proficiency in Microsoft Office, Excel and Google Suite. Must adhere to all health and safety standards and possess the ability to teach those standards to new and existing staff.
Requirements:
Proven experience as a baker or relevant management role
Excellent observation skills and attention to detail
Proven track record in a leadership role
Willingness to replenish professional knowledge through continuing education
In depth knowledge of sanitation principles, food preparation, and baking techniques
Knowledge of dietary restrictions with special attention to nut and wheat allergies
Other responsibilities include :
Oversight of all cake, cookie, treat and pie production
Identify staffing needs, recruit, hire and train personnel (treat, cake bakers, dishwashers and decorators)
Write weekly staff schedule
Conduct personnel reviews including discipline and/or termination when necessary
Lead all cake team meetings
Full participation in all management and lead team meetings
Provide Customer service support
Maintain inventory stock levels throughout the day
Ordering and receiving from multiple vendors
Other qualifications
Minimum two years of baking experience
Minimum two years of management experience
Minimum two years of computer experience
We are currently accepting resumes for a part time prep/disher.
Schedule is as follows:
- 3 nights / week (Sunday-Tuesday) hours are 4pm – Midnight
We offer a competitive wage plus tips
Primary Duties include cutting and baking sugar cookies, dish washing, weighing ingredients for recipes, prepping glazes and fills, general cleaning and sanitation, other bakery duties as assigned
Secondary Duties include assisting the pastry bakers, and dishers.
Desired skills: Ability to be a team player and independent worker, positive attitude, fast work pace, self initiative, and life long learner.
To apply, please submit your resume and references.
*Baking experience not required but welcomed.
Desired skills: team player, positive attitude, hard working, self initiative, and life long learner.
Benefits include:
- Working with a positive, inclusive group of community-minded, fun-loving people who are proud of the work they do
- Free Dental Insurance after six (6) months
- Vacation Accrual after one (1) year
- Matching Retirement Plan (Simple IRA) after one (1) year
- Complimentary shift meal when scheduled
- 25% employee household discount
- Free merchandise coupon at 6 months
- Two 50% off coupons after one year (may be applied toward larger items such as wedding or graduation cakes but not combined on the same purchase)
- Merit increases based on performance plus anniversary bonus/gift
- Growth opportunities within the bakery available after 6 months
- Wholesale pricing on bulk grocery purchases (flour, butter, coffee, sugar, etc)
- Other fun stuff includes costume contests with cash prizes, annual employee party and daily interaction with people who love what they do
To apply, please submit your resume and references.
We’re currently looking for a part time dishwasher! If you’re new to the baking industry, but are looking for a good place to start, this is the position for you! Baking experience not required but welcomed.
Scheduling:
Tuesday-Saturday
8am-4pm
Primary duties include: maintaining a sanitary work environment, washing and sanitizing both bakery and dining room dishes, putting away clean dishes, assisting bakers when necessary
Secondary Duties include: assisting the treat bakers, lunch chef and decorators.
Benefits include:
- Working with a positive, inclusive group of community-minded, fun-loving people who are proud of the work they do
- Free Dental Insurance after six (6) months
- Vacation Accrual after one (1) year
- Matching Retirement Plan (Simple IRA) after one (1) year
- Complimentary shift meal when scheduled
- 25% employee household discount
- Free merchandise coupon at 6 months
- Two 50% off coupons after one year (may be applied toward larger items such as wedding or graduation cakes but not combined on the same purchase)
- Merit increases based on performance plus anniversary bonus/gift
- Growth opportunities within the bakery available after 6 months
- Wholesale pricing on bulk grocery purchases (flour, butter, coffee, sugar, etc)
- Other fun stuff includes costume contests with cash prizes, annual employee party and daily interaction with people who love what they do
To apply, please submit your resume and references.
We are currently accepting resumes for a full time (32+ hours) Croissant Dough Maker/Muffin Baker. The shift is responsible for the production of our Croissant dough, along with Parker House Rolls and Twists made from that dough, as well as muffins and scones. Previous professional baking experience is preferred, but not necessary for the right applicant.
Schedule is as follows:
- Days Vary
- Shifts are (typically) 4pm-midnight
- Competitive Wage plus Tips
Primary Duties include the mixing and manipulation of Croissant dough, along with forming Twists and Parker House Rolls out of that dough.
Secondary Duties include maintaining a clean, organized workspace, and participating in the execution of other assorted team duties.
*Baking experience not required but welcomed.
Desired skills: team player, positive attitude, hard working, self initiative, and life long learner.
Benefits include:
- Working with a positive, inclusive group of community-minded, fun-loving people who are proud of the work they do
- Free Dental Insurance after six (6) months
- Vacation Accrual after one (1) year
- Matching Retirement Plan (Simple IRA) after one (1) year
- Complimentary shift meal when scheduled
- 25% employee household discount
- Free merchandise coupon at 6 months
- Two 50% off coupons after one year (may be applied toward larger items such as wedding or graduation cakes but not combined on the same purchase)
- Merit increases based on performance plus anniversary bonus/gift
- Growth opportunities within the bakery available after 6 months
- Wholesale pricing on bulk grocery purchases (flour, butter, coffee, sugar, etc)
- Other fun stuff includes costume contests with cash prizes, annual employee party and daily interaction with people who love what they do
To apply, please submit your resume and references.